# DEWA system cuts bank guarantee processing time by 95%

> The utility says its digital guarantee system processes about 2,500 guarantees a year, worth around AED 1 billion, while reducing physical guarantees by 74%.

- **Source date:** 2026-10-04
- **Original source:** [Gulf Business](https://gulfbusiness.com/en/2026/utilities/dewas-smart-system-delivers-a-95-cut-in-bank-guarantee-processing-time/)
- **Reading time:** 1 min
- **Language:** en
- **URL:** https://voltformer.com/news/dewa-smart-bank-guarantee-digital-operations
- **Markdown:** https://voltformer.com/news/dewa-smart-bank-guarantee-digital-operations.md

## Paper workflow replaced

DEWA’s Smart Bank Guarantee System manages receipt, review, updates and follow-up in a digital workflow. The authority says turnaround time fell by 95% and dependence on physical guarantees by 74%.

[Gulf Business](https://gulfbusiness.com/en/2026/utilities/dewas-smart-system-delivers-a-95-cut-in-bank-guarantee-processing-time/)

## Controls and automation

The system processes approximately 2,500 guarantees annually with a combined value of about AED 1 billion. It uses robotic process automation, SWIFT authentication and SAP-linked audit trails for verification and tracking.

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