{
  "language": "en",
  "interfaceLanguage": "en",
  "url": "https://voltformer.com/news/dewa-smart-bank-guarantee-digital-operations",
  "slug": "dewa-smart-bank-guarantee-digital-operations",
  "category": "policy-standards",
  "publishDate": "2026-10-04",
  "sourceName": "Gulf Business",
  "sourceUrl": "https://gulfbusiness.com/en/2026/utilities/dewas-smart-system-delivers-a-95-cut-in-bank-guarantee-processing-time/",
  "readingTimeMinutes": 1,
  "tags": [
    "DEWA",
    "Digital utility operations",
    "Bank guarantees",
    "Dubai"
  ],
  "content": {
    "title": "DEWA system cuts bank guarantee processing time by 95%",
    "summary": "The utility says its digital guarantee system processes about 2,500 guarantees a year, worth around AED 1 billion, while reducing physical guarantees by 74%.",
    "sections": [
      {
        "heading": "Paper workflow replaced",
        "paragraphs": [
          "DEWA’s Smart Bank Guarantee System manages receipt, review, updates and follow-up in a digital workflow. The authority says turnaround time fell by 95% and dependence on physical guarantees by 74%."
        ],
        "sources": [
          {
            "name": "Gulf Business",
            "url": "https://gulfbusiness.com/en/2026/utilities/dewas-smart-system-delivers-a-95-cut-in-bank-guarantee-processing-time/"
          }
        ]
      },
      {
        "heading": "Controls and automation",
        "paragraphs": [
          "The system processes approximately 2,500 guarantees annually with a combined value of about AED 1 billion. It uses robotic process automation, SWIFT authentication and SAP-linked audit trails for verification and tracking."
        ]
      }
    ]
  },
  "companies": []
}